Comments on: Fixing common iTunes + iDevice restore issues http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/ Connected with Technology Tue, 22 May 2012 07:05:09 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: hilemike http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3871 hilemike Sat, 10 Mar 2012 00:11:32 +0000 http://itsalltech.com/?p=7968#comment-3871 @itsalltech I'm not seeing much about it either. Thanks for lending a second pair of eyes, I feel like I've exhausted all resources (other than Apple). Let me know if you run into anything that looks promising. Thanks! @itsalltech I’m not seeing much about it either. Thanks for lending a second pair of eyes, I feel like I’ve exhausted all resources (other than Apple). Let me know if you run into anything that looks promising. Thanks!

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3870 itsalltech Fri, 09 Mar 2012 23:47:10 +0000 http://itsalltech.com/?p=7968#comment-3870  @hilemike Alright. I'm going to continue to look into this for you, but it doesn't look like there is a lot of documentation on this specific error right now.   @hilemike Alright. I’m going to continue to look into this for you, but it doesn’t look like there is a lot of documentation on this specific error right now. 

]]> By: hilemike http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3869 hilemike Fri, 09 Mar 2012 23:37:34 +0000 http://itsalltech.com/?p=7968#comment-3869 No problem at all. I won't be near my computer until tomorrow evening. But yes, I am getting error 26.. No problem at all. I won’t be near my computer until tomorrow evening. But yes, I am getting error 26..

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3868 itsalltech Fri, 09 Mar 2012 22:59:44 +0000 http://itsalltech.com/?p=7968#comment-3868  @hilemike Sorry for the delay in getting back to you. I'm not aware of anyway to mess around with the NOR firmware, unfortunately.    Could I get some clarification, please? iTunes is giving you an "error 26" message, correct?   @hilemike Sorry for the delay in getting back to you. I’m not aware of anyway to mess around with the NOR firmware, unfortunately. 
 
Could I get some clarification, please? iTunes is giving you an “error 26″ message, correct? 

]]> By: NoJB http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3867 NoJB Fri, 09 Mar 2012 19:53:03 +0000 http://itsalltech.com/?p=7968#comment-3867 thank you very mutch thank you very mutch

]]> By: hilemike http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3866 hilemike Fri, 09 Mar 2012 04:51:33 +0000 http://itsalltech.com/?p=7968#comment-3866  @itsalltech  OK, updated to 10.6 (didn't realize that was out). I am currently working with a bricked iPad (due to the failed restore), so I can't do an erase directly from the device.   Not sure if this helps, but it gets all the way to the point of "verifying iPad restore" in iTunes when doing a restore (it fills the progress bar on the iPad about one tenth of the way before failing). I've tried in both restore mode and DFU mode, both of which will get the point described.    Other things I've ruled out: - I've quadruple checked my host file is set back to the default, so it is no longer looking for gs.apple.com to trick iTunes into verifying the IPSW. - It doesn't seem to be any kind of 'restore loop' as I can go between restore mode and DFU mode with no problem. That's all I can think of at the moment. Anything else you can think to rule out?   If this is in fact an improper plist value on the NOR firmware (as suggested by the error code), is there any way to restore or set this to its proper value?? Unfortunately, most of the third-party jail breaking apps don't currently support the A5 chip, so I'm not sure what an end user can try other than the seeming last-ditch-effort restore in iTunes (which doesn't work)... I'm somewhat capable on the shell but haven't found much about tinkering with the NOR firmware.   Thanks again!  @itsalltech 
OK, updated to 10.6 (didn’t realize that was out). I am currently working with a bricked iPad (due to the failed restore), so I can’t do an erase directly from the device.
 
Not sure if this helps, but it gets all the way to the point of “verifying iPad restore” in iTunes when doing a restore (it fills the progress bar on the iPad about one tenth of the way before failing). I’ve tried in both restore mode and DFU mode, both of which will get the point described. 
 
Other things I’ve ruled out:
- I’ve quadruple checked my host file is set back to the default, so it is no longer looking for gs.apple.com to trick iTunes into verifying the IPSW.
- It doesn’t seem to be any kind of ‘restore loop’ as I can go between restore mode and DFU mode with no problem.
That’s all I can think of at the moment. Anything else you can think to rule out?
 
If this is in fact an improper plist value on the NOR firmware (as suggested by the error code), is there any way to restore or set this to its proper value?? Unfortunately, most of the third-party jail breaking apps don’t currently support the A5 chip, so I’m not sure what an end user can try other than the seeming last-ditch-effort restore in iTunes (which doesn’t work)… I’m somewhat capable on the shell but haven’t found much about tinkering with the NOR firmware.
 
Thanks again!

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3864 itsalltech Fri, 09 Mar 2012 03:09:48 +0000 http://itsalltech.com/?p=7968#comment-3864  @hilemike Hi,  First thing first, I'd like you to update to the latest version of iTunes (10.6). While I don't think this is causing the issue, I'd like to rule out all of the possibilities.    Next, I'd like for you to try and erase all content and settings directly on the device and see if that may help things out: go to Settings>General>Reset>Erase All Content and Settings.   Please note that doing this will erase everything on the device, and will require a restore in iTunes.    Let me know how it goes!  @hilemike Hi, 
First thing first, I’d like you to update to the latest version of iTunes (10.6). While I don’t think this is causing the issue, I’d like to rule out all of the possibilities. 
 
Next, I’d like for you to try and erase all content and settings directly on the device and see if that may help things out: go to Settings>General>Reset>Erase All Content and Settings.
 
Please note that doing this will erase everything on the device, and will require a restore in iTunes. 
 
Let me know how it goes!

]]> By: hilemike http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3863 hilemike Fri, 09 Mar 2012 02:16:30 +0000 http://itsalltech.com/?p=7968#comment-3863  @itsalltech Wow, thanks for the quick response and willingness to help!   I've been working mostly on my Mac running iTunes 10.5.3, and I have also tried on a Windows machine running v 10.5.0, and I tried on another Mac running iTunes 9.5.x (by doing an Option-Restore and pointing to the IPSW). I did jailbreak the device using Absinthe 0.4, which ran perfectly fine for weeks. There was a bit of flakiness that caused me to want to start from scratch before iOS 5.1 came out, prompting the restore in the first place. Now all I would like is a working iPad that I can use my purchased apps on.   Thanks so much for your time!  @itsalltech Wow, thanks for the quick response and willingness to help!
 
I’ve been working mostly on my Mac running iTunes 10.5.3, and I have also tried on a Windows machine running v 10.5.0, and I tried on another Mac running iTunes 9.5.x (by doing an Option-Restore and pointing to the IPSW). I did jailbreak the device using Absinthe 0.4, which ran perfectly fine for weeks. There was a bit of flakiness that caused me to want to start from scratch before iOS 5.1 came out, prompting the restore in the first place. Now all I would like is a working iPad that I can use my purchased apps on.
 
Thanks so much for your time!

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3862 itsalltech Fri, 09 Mar 2012 02:07:50 +0000 http://itsalltech.com/?p=7968#comment-3862  @hilemike Hi! I'm looking into your issue right now, but could you give me a little more info?   What version of iTunes are you running? Is the device jailbroken?   Thanks!  @hilemike Hi! I’m looking into your issue right now, but could you give me a little more info?
 
What version of iTunes are you running? Is the device jailbroken?
 
Thanks!

]]> By: hilemike http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3861 hilemike Fri, 09 Mar 2012 02:04:59 +0000 http://itsalltech.com/?p=7968#comment-3861 Hello, looks like you've been able to help severals with restore issues. I'm getting error 26 when trying to restore my iPad 2 to the stock firmware, last week with 5.0.1 and with 5.1 as of yesterday. I've tried with different cables on different computers, Mac and Windows, in restore mode, in DFU mode, with no luck.  Here's the only thing I can find on this error: Values or variables in the options property list within the ramdisk are incorrect. False version of the NOR flash firmware. Use the correct sn0wbreeze version. Any help with this would be much appreciated!   Hello, looks like you’ve been able to help severals with restore issues. I’m getting error 26 when trying to restore my iPad 2 to the stock firmware, last week with 5.0.1 and with 5.1 as of yesterday. I’ve tried with different cables on different computers, Mac and Windows, in restore mode, in DFU mode, with no luck.  Here’s the only thing I can find on this error:
Values or variables in the options property list within the ramdisk are incorrect.
False version of the NOR flash firmware. Use the correct sn0wbreeze version.
Any help with this would be much appreciated!
 

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3534 itsalltech Sun, 01 Jan 2012 19:56:47 +0000 http://itsalltech.com/?p=7968#comment-3534 @joekiing Try resolving the error using the steps in error 1604 in this article. Is there any chance you can get back on the Mac and try to DFU mode restore? @joekiing Try resolving the error using the steps in error 1604 in this article. Is there any chance you can get back on the Mac and try to DFU mode restore?

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3533 joekiing Sun, 01 Jan 2012 19:20:25 +0000 http://itsalltech.com/?p=7968#comment-3533 @itsalltech When the problem occured 1st, I tried jail breaking the iTouch ONLY to see if I could get out of the passcode problem easy & when nuthin' occured I figure I restore it & ever since I been trying to do so. I did those steps from the link & I'm not seeing 3194 nomore but I'm still having 2009 EC. @itsalltech

When the problem occured 1st, I tried jail breaking the iTouch ONLY to see if I could get out of the passcode problem easy & when nuthin’ occured I figure I restore it & ever since I been trying to do so. I did those steps from the link & I’m not seeing 3194 nomore but I’m still having 2009 EC.

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3532 itsalltech Sun, 01 Jan 2012 18:06:20 +0000 http://itsalltech.com/?p=7968#comment-3532 @joekiing Is the device jailbroken by any chance? Try steps here: http://osxdaily.com/2010/12/06/error-3194-fix-for-itunes/ And remember, we're going to keep the device in DFU mode all the time (don't try a normal restore, one without DFU mode, because it definitely won't work) @joekiing Is the device jailbroken by any chance? Try steps here: http://osxdaily.com/2010/12/06/error-3194-fix-for-itunes/

And remember, we’re going to keep the device in DFU mode all the time (don’t try a normal restore, one without DFU mode, because it definitely won’t work)

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3531 joekiing Sun, 01 Jan 2012 17:11:58 +0000 http://itsalltech.com/?p=7968#comment-3531 @itsalltech@joekiing Ok, I re-did your steps. I disabled the firewall & I used on each restore the 3 usb ports located on my laptop. I used also 2 cables & I now am still getting 2009 error code & in DFU mode error code 3194 - weird cause I read the description of it & it just doesn't make sense. Also when the itouch is on the white screen & times out - it stays white & iTunes resets & indicates the iTouch is in recovery mode before I had to unplug or hold the home & power button to get it recognized by itunes @itsalltech@joekiing

Ok, I re-did your steps. I disabled the firewall & I used on each restore the 3 usb ports located on my laptop. I used also 2 cables & I now am still getting 2009 error code & in DFU mode error code 3194 – weird cause I read the description of it & it just doesn’t make sense.

Also when the itouch is on the white screen & times out – it stays white & iTunes resets & indicates the iTouch is in recovery mode before I had to unplug or hold the home & power button to get it recognized by itunes

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3529 itsalltech Sat, 31 Dec 2011 20:58:44 +0000 http://itsalltech.com/?p=7968#comment-3529 @joekiing Alright. Now we're seeing a 2009 error code. Follow the exact steps that I mentioned above, but try a different USB port on the computer. Restart the computer before you restore as well. Is it possible to try with a different USB cable? Is it possible for you to disable Windows Firewall while the restore is going? @joekiing Alright. Now we’re seeing a 2009 error code. Follow the exact steps that I mentioned above, but try a different USB port on the computer. Restart the computer before you restore as well.

Is it possible to try with a different USB cable? Is it possible for you to disable Windows Firewall while the restore is going?

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3528 joekiing Sat, 31 Dec 2011 20:22:06 +0000 http://itsalltech.com/?p=7968#comment-3528 @itsalltech Ok 1. I unistall itunes, deleted any & all folders related to itunes - I even went as far removing itunes from the registry 2. I restarted computer, downloaded itunes ver 10.5.2.11 3. I plugged in the itouch, heard the beep & 'iTunes has detected a iPod in recovery mode. U must restore in order to continue' clicked ok 4. Hit restore button, get 'Are you sure you want to restore....' click restore & update 5. I get the iOS 4.2 software update & description. click next 6. I get the itouch agreement. click agree 7. On the itunes screen I see Downloading 1 item [ipod software update] 8. extracting software 9.verifying ipod with apple/prepping it for restore 10. iTouch screen goes white/apple logo appears 11. Little box under apple starts filling up & just when it looks like is gonna finish BAM ! error code on 1st & 2nd try 2009 12. Try the DFU mode, white screen, beep error code 2009 @itsalltech

Ok

1. I unistall itunes, deleted any & all folders related to itunes – I even went as far removing itunes from the registry

2. I restarted computer, downloaded itunes ver 10.5.2.11

3. I plugged in the itouch, heard the beep & ‘iTunes has detected a iPod in recovery mode. U must restore in order to continue’ clicked ok

4. Hit restore button, get ‘Are you sure you want to restore….’ click restore & update

5. I get the iOS 4.2 software update & description. click next

6. I get the itouch agreement. click agree

7. On the itunes screen I see Downloading 1 item [ipod software update]

8. extracting software

9.verifying ipod with apple/prepping it for restore

10. iTouch screen goes white/apple logo appears

11. Little box under apple starts filling up & just when it looks like is gonna finish BAM ! error code on 1st & 2nd try 2009

12. Try the DFU mode, white screen, beep error code 2009

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3525 itsalltech Sat, 31 Dec 2011 17:52:22 +0000 http://itsalltech.com/?p=7968#comment-3525 @joekiing That log is basically still saying that whatever software update is trying to be applied to the iPod touch is incompatible. Let me know how the restore goes. @joekiing That log is basically still saying that whatever software update is trying to be applied to the iPod touch is incompatible.

Let me know how the restore goes.

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3524 joekiing Sat, 31 Dec 2011 15:10:08 +0000 http://itsalltech.com/?p=7968#comment-3524 @itsalltech In that folder I couldn't find any folder that read iPhone Software Updates but I did find iPod Software Updates - did u meant to write that ? Also I found iPod Updater Log folder & I copied part of the last log which is ==== end of device restore output ==== 2011-12-31 09:52:45.531 [2240:dbc]: AMRAuthInstallDeletePersonalizedBundle 2011-12-31 09:52:45.625 [2240:dbc]: <Restore Device 084A3818>: Restore failed (result = 6) 2011-12-31 09:52:45.765 [2240:6d4]: iTunes: Restore error 6 2011-12-31 09:52:48.218 [2240:778]: WinAMRestore::OnInterfaceArrival: ?USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}000#47d985dc 2011-12-31 09:52:48.218 [2240:778]: WinAMRestore::AddAppleDeviceToDeviceList: ?USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}000#47d985dc 2011-12-31 09:52:48.468 [2240:778]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed 2011-12-31 09:52:48.500 [2240:778]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again 2011-12-31 09:52:48.500 [2240:778]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: ?USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}000#47d985dc, inst: 0x3fe6250 2011-12-31 09:52:48.500 [2240:778]: WinAMRestore::ProcessDevNodesChanges: device: 0x03fe6250, notify: 1, connected: 0 2011-12-31 09:52:48.500 [2240:778]: WinAMRestore::ProcessDevNodesChanges: device: 0x08421c08, notify: 2, connected: 0 2011-12-31 09:52:48.500 [2240:778]: AppleDevice::NotifyConnect: Device type: 1, Interfaces total: 1, arrived: 1 2011-12-31 09:52:48.500 [2240:778]: AppleDevice::NotifyConnect: DFU ?USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}000#47d985dc, inst: 0x3fe6250 2011-12-31 09:52:48.531 [2240:6d4]: AppleDevice::GetDeviceID: failed for iBoot 2011-12-31 09:52:48.531 [2240:6d4]: device software does not support nonce generation 2011-12-31 09:52:48.531 [2240:6d4]: AppleDevice::GetDeviceID: failed for iBoot 2011-12-31 09:52:48.531 [2240:6d4]: device software does not support nonce generation 2011-12-31 09:52:48.531 [2240:6d4]: iTunes: SCEP 4 I'm not sure if this can shed any light with what problem I'm having but I'm gonna follow those 5 steps & try once more with restoring the itouch @itsalltech

In that folder I couldn’t find any folder that read iPhone Software Updates but I did find iPod Software Updates – did u meant to write that ? Also I found iPod Updater Log folder & I copied part of the last log which is

==== end of device restore output ==== 2011-12-31 09:52:45.531 [2240:dbc]: AMRAuthInstallDeletePersonalizedBundle 2011-12-31 09:52:45.625 [2240:dbc]: <Restore Device 084A3818>: Restore failed (result = 6) 2011-12-31 09:52:45.765 [2240:6d4]: iTunes: Restore error 6 2011-12-31 09:52:48.218 [2240:778]: WinAMRestore::OnInterfaceArrival: ?USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}000#47d985dc 2011-12-31 09:52:48.218 [2240:778]: WinAMRestore::AddAppleDeviceToDeviceList: ?USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}000#47d985dc 2011-12-31 09:52:48.468 [2240:778]: AppleDevice::EnumerateHubPorts: DoesDriverNameMatchDeviceID failed 2011-12-31 09:52:48.500 [2240:778]: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again 2011-12-31 09:52:48.500 [2240:778]: AppleDevice::SetNotification: CONNECT, interface type: 1, id: ?USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}000#47d985dc, inst: 0x3fe6250 2011-12-31 09:52:48.500 [2240:778]: WinAMRestore::ProcessDevNodesChanges: device: 0x03fe6250, notify: 1, connected: 0 2011-12-31 09:52:48.500 [2240:778]: WinAMRestore::ProcessDevNodesChanges: device: 0x08421c08, notify: 2, connected: 0 2011-12-31 09:52:48.500 [2240:778]: AppleDevice::NotifyConnect: Device type: 1, Interfaces total: 1, arrived: 1 2011-12-31 09:52:48.500 [2240:778]: AppleDevice::NotifyConnect: DFU ?USB#VID_05AC&PID_1227#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}000#47d985dc, inst: 0x3fe6250 2011-12-31 09:52:48.531 [2240:6d4]: AppleDevice::GetDeviceID: failed for iBoot 2011-12-31 09:52:48.531 [2240:6d4]: device software does not support nonce generation 2011-12-31 09:52:48.531 [2240:6d4]: AppleDevice::GetDeviceID: failed for iBoot 2011-12-31 09:52:48.531 [2240:6d4]: device software does not support nonce generation 2011-12-31 09:52:48.531 [2240:6d4]: iTunes: SCEP 4

I’m not sure if this can shed any light with what problem I’m having but I’m gonna follow those 5 steps & try once more with restoring the itouch

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3522 itsalltech Sat, 31 Dec 2011 05:56:00 +0000 http://itsalltech.com/?p=7968#comment-3522 @joekiing I'm going to ask you to follow the following steps exactly (let me know where the process hangs): Step 1: Uninstall iTunes from the Windows PC Step 2: Reinstall iTunes using the download from Apple.com Step 3: Plug your device in (how does iTunes recognize it? Does it recognize it normally?) Step 4: Place the device into DFU mode (make sure the screen is black. Step 5: Click the Restore button in iTunes (don't point it to any external firmware file, just click restore). Let me know where the process stops. In addition, I recommend that you delete any software update files that may be located in this folder: Documents and SettingsApplication DataApple ComputeriTunesiPhone Software Updates Sorry if this is repetitive, just need to get an understanding of what's going on. Can you post a screenshot of the error message? @joekiing I’m going to ask you to follow the following steps exactly (let me know where the process hangs):

Step 1: Uninstall iTunes from the Windows PC

Step 2: Reinstall iTunes using the download from Apple.com

Step 3: Plug your device in (how does iTunes recognize it? Does it recognize it normally?)

Step 4: Place the device into DFU mode (make sure the screen is black.

Step 5: Click the Restore button in iTunes (don’t point it to any external firmware file, just click restore).

Let me know where the process stops. In addition, I recommend that you delete any software update files that may be located in this folder:

Documents and SettingsApplication DataApple ComputeriTunesiPhone Software Updates

Sorry if this is repetitive, just need to get an understanding of what’s going on. Can you post a screenshot of the error message?

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3521 joekiing Sat, 31 Dec 2011 05:48:38 +0000 http://itsalltech.com/?p=7968#comment-3521 @itsalltech I have done that also & when I do that I get error code 1604 @itsalltech

I have done that also & when I do that I get error code 1604

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3520 itsalltech Sat, 31 Dec 2011 05:33:09 +0000 http://itsalltech.com/?p=7968#comment-3520 @joekiing Is it possible for you to not download an external firmware file? Can you just use the "Restore" button in iTunes, which will automatically download the correct firmware file? @joekiing Is it possible for you to not download an external firmware file? Can you just use the “Restore” button in iTunes, which will automatically download the correct firmware file?

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3519 joekiing Sat, 31 Dec 2011 05:31:10 +0000 http://itsalltech.com/?p=7968#comment-3519 @itsalltech Ok, what u wrote made a whole lotta sense so I downloaded all iOS 4 for the 2nd generation & as I install each one by one on DFU mode I'm seeing the white screen & apple logo to which I didn't see before when I used a earlier iOS BUT it doesn't complete - it ends w/error code 6 @itsalltech

Ok, what u wrote made a whole lotta sense so I downloaded all iOS 4 for the 2nd generation & as I install each one by one on DFU mode I’m seeing the white screen & apple logo to which I didn’t see before when I used a earlier iOS BUT it doesn’t complete – it ends w/error code 6

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3518 itsalltech Sat, 31 Dec 2011 04:24:40 +0000 http://itsalltech.com/?p=7968#comment-3518 @joekiing I think I know the issue - you won't be able to restore to iOS 2.1 (like you're trying to do using that firmware file). Apple hasn't been "signing," or accepting, restore requests from iOS 2 since 2008, meaning you won't be able to restore using that method. The only thing you can do is restore to the latest iOS version that the iPod touch second-generation supports, which is iOS 4.2.1. Let me know how it goes. @joekiing I think I know the issue – you won’t be able to restore to iOS 2.1 (like you’re trying to do using that firmware file).

Apple hasn’t been “signing,” or accepting, restore requests from iOS 2 since 2008, meaning you won’t be able to restore using that method.

The only thing you can do is restore to the latest iOS version that the iPod touch second-generation supports, which is iOS 4.2.1.

Let me know how it goes.

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3517 joekiing Sat, 31 Dec 2011 03:57:19 +0000 http://itsalltech.com/?p=7968#comment-3517 @itsalltech Its frustrating !! Error code 1604 & error code 6 & when I put it into DFU error code 6 only. As of right now, I'm using windows & I'm doing all this on a bare laptop with nothing but the operating system [win xp] & no anti-virus running. I installed the last itunes ver 10.5.2.11 & it's a 2nd generation itouch. When I put it in DFU mode & try to reinstall that way - I downloaded firmware iPod2,1_2.1.1_5F138_Restore & I got it from http://www.felixbruns.de/iPod/firmware/ - should I go somewhere else to download the firmware ? @itsalltech Its frustrating !!

Error code 1604 & error code 6 & when I put it into DFU error code 6 only. As of right now, I’m using windows & I’m doing all this on a bare laptop with nothing but the operating system [win xp] & no anti-virus running. I installed the last itunes ver 10.5.2.11 & it’s a 2nd generation itouch.

When I put it in DFU mode & try to reinstall that way – I downloaded firmware iPod2,1_2.1.1_5F138_Restore & I got it from http://www.felixbruns.de/iPod/firmware/ – should I go somewhere else to download the firmware ?

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3516 itsalltech Sat, 31 Dec 2011 03:45:48 +0000 http://itsalltech.com/?p=7968#comment-3516 @joekiing Well don't do that! :) I'm sure we're going to figure something out. Could you give me the exact error message(s) you're seeing, what OS you're seeing them on, what version of iTunes you're running, and what version of iOS is on the iPod touch? Thanks! @joekiing Well don’t do that! :) I’m sure we’re going to figure something out.

Could you give me the exact error message(s) you’re seeing, what OS you’re seeing them on, what version of iTunes you’re running, and what version of iOS is on the iPod touch?

Thanks!

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3515 joekiing Sat, 31 Dec 2011 03:39:35 +0000 http://itsalltech.com/?p=7968#comment-3515 @itsalltech@joekiing I appreciate the help BUT I give up - it still doesn't complete the restore. I've done just about everything on here & the link posted. I also did it on a windows & mac book. All that's left is for me to fling it against a wall @itsalltech@joekiing

I appreciate the help BUT I give up – it still doesn’t complete the restore. I’ve done just about everything on here & the link posted. I also did it on a windows & mac book. All that’s left is for me to fling it against a wall

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3492 joekiing Wed, 28 Dec 2011 15:01:39 +0000 http://itsalltech.com/?p=7968#comment-3492 @itsalltech@joekiing Will try this method out, I really do appreciate the time you taking to help. Will let you know the results of it later on tonite @itsalltech@joekiing

Will try this method out, I really do appreciate the time you taking to help. Will let you know the results of it later on tonite

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3486 itsalltech Wed, 28 Dec 2011 04:02:06 +0000 http://itsalltech.com/?p=7968#comment-3486 @joekiing Try placing the device into Device Firmware Update mode and restoring as a new device (not from a backup). Steps to place into Device Firmware Update mode: http://www.iclarified.com/entry/index.php?enid=1034 @joekiing Try placing the device into Device Firmware Update mode and restoring as a new device (not from a backup).

Steps to place into Device Firmware Update mode: http://www.iclarified.com/entry/index.php?enid=1034

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3484 joekiing Wed, 28 Dec 2011 02:01:52 +0000 http://itsalltech.com/?p=7968#comment-3484 @itsalltech I'm on Windows @itsalltech

I’m on Windows

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3483 itsalltech Wed, 28 Dec 2011 02:00:33 +0000 http://itsalltech.com/?p=7968#comment-3483 @joekiing Just a quick question - are you on a Mac or Windows? @joekiing Just a quick question – are you on a Mac or Windows?

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3482 itsalltech Wed, 28 Dec 2011 01:58:59 +0000 http://itsalltech.com/?p=7968#comment-3482 @joekiing Hi. I'm going to look into your issue and get a response out by the end of the night. Thanks. @joekiing Hi. I’m going to look into your issue and get a response out by the end of the night. Thanks.

]]> By: joekiing http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3481 joekiing Wed, 28 Dec 2011 01:55:26 +0000 http://itsalltech.com/?p=7968#comment-3481 I have an Itouch 2nd Gen, my son put in a pass code to which he couldn't remember. I went to restore the Itouch using itunes but just when it's about to finish, it stops & I get an error code [1604, 2009 & 6 (not @ the same time)]. I've done ur steps here & even went as takin' it to a Apple store which they "couldn't" fixed it but offered me 10 percent off on a new one or $100 for the same one - I can't understand why they would even tell me this since everythin' was fine until my son locked it out...Is there anything else u can recommend for me to try & see if I can get it restored ? I have an Itouch 2nd Gen, my son put in a pass code to which he couldn’t remember. I went to restore the Itouch using itunes but just when it’s about to finish, it stops & I get an error code [1604, 2009 & 6 (not @ the same time)]. I’ve done ur steps here & even went as takin’ it to a Apple store which they “couldn’t” fixed it but offered me 10 percent off on a new one or $100 for the same one – I can’t understand why they would even tell me this since everythin’ was fine until my son locked it out…Is there anything else u can recommend for me to try & see if I can get it restored ?

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3409 itsalltech Thu, 08 Dec 2011 02:50:51 +0000 http://itsalltech.com/?p=7968#comment-3409 @LeggoHEAT Glad we got it resolved :) If you ever have any more questions, please, just ask. @LeggoHEAT Glad we got it resolved :)

If you ever have any more questions, please, just ask.

]]> By: LeggoHEAT http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3408 LeggoHEAT Wed, 07 Dec 2011 21:20:54 +0000 http://itsalltech.com/?p=7968#comment-3408 @itsalltech thank you it works now @itsalltech thank you it works now

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3406 itsalltech Wed, 07 Dec 2011 20:57:50 +0000 http://itsalltech.com/?p=7968#comment-3406 @LeggoHEAT Take a look here: http://www.ifans.com/forums/showthread.php?t=138133 Also, try putting the device into DFU (device firmware update) mode. @LeggoHEAT Take a look here: http://www.ifans.com/forums/showthread.php?t=138133

Also, try putting the device into DFU (device firmware update) mode.

]]> By: LeggoHEAT http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3403 LeggoHEAT Wed, 07 Dec 2011 03:44:15 +0000 http://itsalltech.com/?p=7968#comment-3403 @itsalltech Now it says error 2005 @itsalltech

Now it says error 2005

]]> By: LeggoHEAT http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3402 LeggoHEAT Wed, 07 Dec 2011 02:58:33 +0000 http://itsalltech.com/?p=7968#comment-3402 @itsalltech ok thank you @itsalltech ok thank you

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3401 itsalltech Wed, 07 Dec 2011 02:58:09 +0000 http://itsalltech.com/?p=7968#comment-3401 @LeggoHEAT Try out this: Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service. If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue: Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.Restore and wait for error 1604.When prompted, click OK.Close and re-open iTunes while iPhone remains connected.iPhone should now be recognized in Recovery Mode again.Try to restore again. If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection. @LeggoHEAT Try out this:

Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won’t recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

Connect the device to iTunes, confirm that the device is in Recovery Mode. If it’s not in Recovery Mode,put it into Recovery Mode.Restore and wait for error 1604.When prompted, click OK.Close and re-open iTunes while iPhone remains connected.iPhone should now be recognized in Recovery Mode again.Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

]]> By: LeggoHEAT http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3400 LeggoHEAT Wed, 07 Dec 2011 02:56:49 +0000 http://itsalltech.com/?p=7968#comment-3400 @itsalltech Thank you it worked but now it says error 1604 @itsalltech Thank you it worked but now it says error 1604

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3399 itsalltech Wed, 07 Dec 2011 02:06:10 +0000 http://itsalltech.com/?p=7968#comment-3399 @LeggoHEAT Are you seeing an error message? Please check this Apple Support Document for the specific error: http://support.apple.com/kb/TS3694 Let me know how it goes. We're going to get this resolved. @LeggoHEAT Are you seeing an error message? Please check this Apple Support Document for the specific error: http://support.apple.com/kb/TS3694

Let me know how it goes. We’re going to get this resolved.

]]> By: LeggoHEAT http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3398 LeggoHEAT Wed, 07 Dec 2011 02:01:32 +0000 http://itsalltech.com/?p=7968#comment-3398 @itsalltech It didnt work @itsalltech It didnt work

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3397 itsalltech Wed, 07 Dec 2011 01:03:40 +0000 http://itsalltech.com/?p=7968#comment-3397 @LeggoHEAT It certainly should. @LeggoHEAT It certainly should.

]]> By: LeggoHEAT http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3396 LeggoHEAT Wed, 07 Dec 2011 01:02:09 +0000 http://itsalltech.com/?p=7968#comment-3396 @itsalltech Thank you and yould this work for an iPod 4G @itsalltech Thank you and yould this work for an iPod 4G

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3395 itsalltech Wed, 07 Dec 2011 00:28:59 +0000 http://itsalltech.com/?p=7968#comment-3395 @LeggoHEAT Please take a look at this forum thread: http://www.ipadforums.net/jailbreaking-hacking-tutorials-how-guides/28716-how-resolve-itunes-unknown-error-3194-a.html Let me know if it resolves the issue. @LeggoHEAT Please take a look at this forum thread: http://www.ipadforums.net/jailbreaking-hacking-tutorials-how-guides/28716-how-resolve-itunes-unknown-error-3194-a.html

Let me know if it resolves the issue.

]]> By: LeggoHEAT http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3394 LeggoHEAT Wed, 07 Dec 2011 00:24:44 +0000 http://itsalltech.com/?p=7968#comment-3394 i have the error 3194 what do i do because it didnt work i have the error 3194 what do i do because it didnt work

]]> By: loseweight http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-3234 loseweight Mon, 17 Oct 2011 02:58:18 +0000 http://itsalltech.com/?p=7968#comment-3234 Usually when I encounter errors, I hate fixing it. You made a great information and solution here and I appreciate it very much, thanks! Usually when I encounter errors, I hate fixing it. You made a great information and solution here and I appreciate it very much, thanks!

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-2589 itsalltech Thu, 21 Jul 2011 15:49:29 +0000 http://itsalltech.com/?p=7968#comment-2589 @Himanshu Patel OK. Be sure to let me know how it goes. My latest conversation: http://itsalltech.com/2011/07/21/att-reports-q2-2011-financial-results/ @Himanshu Patel OK. Be sure to let me know how it goes.

My latest conversation: http://itsalltech.com/2011/07/21/att-reports-q2-2011-financial-results/

]]> By: Himanshu Patel http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-2588 Himanshu Patel Thu, 21 Jul 2011 14:01:42 +0000 http://itsalltech.com/?p=7968#comment-2588 @itsalltech ok i'll do one thing i'll go to friends home and try thr ! @itsalltech ok i’ll do one thing i’ll go to friends home and try thr !

]]> By: itsalltech http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-2586 itsalltech Thu, 21 Jul 2011 13:31:00 +0000 http://itsalltech.com/?p=7968#comment-2586 @Himanshu Patel Only way to remove a jailbreak is to restore :) . Any chance you have another computer lying around to try the restore on that? My latest conversation: http://itsalltech.com/2011/07/21/nokia-reports-q2-2011-results-clearly-disappointing-quarter/ @Himanshu Patel Only way to remove a jailbreak is to restore :) . Any chance you have another computer lying around to try the restore on that?

My latest conversation: http://itsalltech.com/2011/07/21/nokia-reports-q2-2011-results-clearly-disappointing-quarter/

]]> By: Himanshu Patel http://itsalltech.com/2010/07/08/fixing-common-itunes-restore-issues/#comment-2585 Himanshu Patel Thu, 21 Jul 2011 13:15:52 +0000 http://itsalltech.com/?p=7968#comment-2585 @itsalltech windows...how to remove jailbreak? @itsalltech windows…how to remove jailbreak?

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