In Bloomberg's BusinessWeek customer service rankings released last week, Apple placed third, behind L.L. Bean and USAA. The report says that Apple received a A+ in "quality of staff" and "efficiency of servie." From the report:
"The company's sleek devices and user-friendly software aren't its only innovations. Appointments at Apple's (AAPL) "Genius Bars" and its roving in-store checkout clerks are just two ways the company has pioneered new approaches to customer service. The iPhone maker is likely got a bump this year as more companies created customer-friendly apps for their own services, helping to burnish Apple's customer service brand."
Other parts of the survey included who would "definitely recommend" Apple products (66%) and "definitely repurchase" from Apple (58%).
